Maximise uptime and have that extra peace of mind with LOMA® Service Programmes
LOMA’s service programmes are designed to help maximise uptime of inspection equipment and give peace of mind to factory managers, line supervisors and operators. Undertaking regular preventative maintenance and calibrations help to ensure that the system is performing and complying with the appropriate retailer codes of practice.
Our programmes are supported by a team of experienced industry-trained service engineers and support staff who understand the pressures of keeping the production line running. Should the production line fail, our vastly experienced engineers understand the need to act fast and resolve the issues as quickly as possible.
Our engineers are centrally scheduled by an internal team, providing customers with a single point of contact. Our scheduling team are fully trained and supported by a dedicated Technical support team, who can diagnose issues over the phone and identify any parts required prior to the visit helping to support our 95% first time fix rate, reducing any unnecessary downtime.